Support & Maintenance Services
BigBand Networks is committed to maximizing your network performance and operational efficiency. Our support and maintenance services include on-site and telephone technical assistance, software upgrades, hardware replacement for faulty equipment and access to a wealth of tools and information through our self-service website.
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Design, Installation, & Management
With BigBand Professional Services, network deployments are successful, on time, and within budget. Working closely with partners and operators, our team performs network modeling and analysis, system installation and configuration and program management — from pilot roll-out to full production.
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Training
Education is a fundamental and ongoing focus at BigBand Networks. We offer seminars, courses and labs to keep our customers leading edge of industry developments, as well as educate customers on configuration, operation and maintenance of multiple solutions on the company's platforms.
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