BigBand Networks Training
BigBand Networks offers a range of educational options from technology courses to product specific training designed to educate operators on configuration, operation and maintenance of BigBand Networks’ platforms. In addition, solution-based training is incorporated to simulate real-world environments, to ensure the knowledge base of operators is at its highest.
Switched Video Analysis (SVA)
April 21, 2010, Redwood City, CA
May 26, 2010, Westborough, MA
June 30, 2010, Redwood City, CA
September 22, 2010, Westborough, MA
Switched Digital Video (SDV)
April 19-20, 2010, Redwood City, CA
May 24-25, 2010, Westborough, MA
June 28-29, 2010, Redwood City, CA
September 20-21, 2010, Redwood City, CA
BigBand BMR Platform
April 14-16, 2010, Redwood City, CA
May 19-21, 2010, Westborough, MA
June 23-25, 2010, Redwood City, CA
September 15-17, 2010, Westborough, MA
Web-Based Training
Switched Video Analysis (SVA) Webinar
This Web Based Live Presentation includes essential information needed to analyze a Switched Digital Video (SDV) system. Participants are shown a functioning SVA system with log files from an SDV deployment of 224 service groups. Participants learn how to administrate the SVA server, identify potential hot spots, and channel usage trends for all or select service groups.
Topics Include
- SVA Overview
- SVA Report Generator
- SVA Network Management
- SVA Program/Channel Usage
- Trending Reports
- Tuners
- SVA Configuration and Management
Instructor Demonstrations
- Administration
- Report Generator
- Network Management
- Channel Usage
- SVA Configuration - SG Management
Contact training@bigbandnet.com to schedule Web-based training.
Universal Edge QAM Installation and Configuration Webinar
This half day webinar covers the BEQ6000A chassis installation and operation. The student will become familiar with the basic administration and configuration of the Edge QAM using the command line interface. In addition, the student will understand the configuration of the Edge QAM using the graphical user interface. The webinar includes configuring the Edge QAM as part of a modular CMTS solution, a Switched Digital Video network and a Video on Demand network. The final unit of the course provides an overview of the troubleshooting tools available for the Edge QAM.
Customer Service Representatives (CSR) Webinar
This training webinar contains essential information for Customer Service Representatives (CSRs) to effectively support a Switched Digital Video Broadcast (SDV) Launch. CSRs are taught how SDV can provide additional program services. Potential SDV customer facing issues are taught to effectively handle customer issues.
Duration: 1 hr
Contact training@bigbandnet.com to schedule Web-based training.
Field Service Representatives (FSR) Webinar
This training webinar contains essential information for Field Service Representatives (FSRs) to effectively support a Switched Digital Video Broadcast (SDV) Launch. FSRs are taught how SDV can provide additional program services. Potential SDV customer facing issues are taught to effectively handle customer issues.
Duration: 2 hours (taught in 1 hr. increments with one 10 min break)
Contact training@bigbandnet.com to schedule Web-based training.
Online Registration
Course Descriptions
BigBand BMR® Platform
This course comprises three days of classroom and lab instruction. Participants learn comprehensive configuration and operation of the versatile BigBand BMR (Broadband Multimedia-Service Router), how to best utilize multiple video service solutions on the platform, and trouble-shooting techniques. The course also provides perspective on networked deployments of the BMR and its interoperability with other network elements including BigBand Networks' encoding, decoding and edge modulation platforms.
Switched Video Analysis (SVA)
This course provides essential information to analyze a Switched Digital Video (SDV) system and health of its service groups. Participants receive structured hands-on exercises on a functioning SVA system, using log files from a previous SDV deployment of 224 service groups.
Topics include:
- Switched Digital Overview
- SBSS and service group (SG) connection options to multiple QAM chassis
- SVA’s Report Generator
- How to identify Network Usage, Performance and Traffic Statistics across one or more service groups
- How to identify program channels that provide a bandwidth savings across one or more service groups on the switched digital tier.
Contact training@bigbandnet.com for details.
Switched Digital Video (SDV)
This course provides essential information to configure and troubleshoot an end-to-end Switched Digital Video (SDV) System. Participants receive structured hands-on exercises on a functioning end-to-end SDV system, to configure and troubleshoot acquisition, transport and edge devices. Headend acquisition/transport stages include: BigBand’s System Management Unit (SMU), Switched Broadcast Manager, and BMR 1200.. Edge components include BigBand’s redundant Switched-Broadcast-Session Servers (SBSS’), BEQ6000 RF QAM Chassis, and settop boxes.
Topics Include:
- SDV Overview
- SDV Hardware Setup
- SDV Hardware Configuration
- Mapping Broadcast and Defining Switched Services
- Settop Box Communication
- Troubleshooting Tips and Hands-on Troubleshooting.
Contact training@bigbandnet.com for details.
General Information
Eligibility for BigBand Networks' training courses varies based on customer support agreements, but the company welcomes all inquiries.
BigBand Networks can also accommodate on-site training seminars customized for specific deployments. Please contact a BigBand representative for details.
Programs are offered at BigBand Networks' training centers located in Redwood City, California, Westborough, Massachusetts and Düsseldorf, Germany. In addition, training may be provided at an operator's location upon request.